1. Introduction
This Privacy Policy explains how Great British Peptides Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or services.
We are committed to protecting your privacy and handling your data transparently and securely.
2. Company Details
Great British Peptides
United Kingdom
Email: info@greatbritishpeptides.com
For data protection purposes, we are the data controller of your personal information.
3. What Data We Collect
We may collect and process the following data:
Personal Information
Name
Email address
Phone number (if provided)
Billing and shipping address
Transaction Data
Order details
Payment status (processed securely via third parties)
Technical Data
IP address
Browser type and device information
Website usage data (via cookies and analytics tools)
Communication Data
Messages sent via contact forms or email
Customer service interactions
4. How We Use Your Data
We use your data to:
Process and fulfil orders
Communicate with you regarding your order or enquiry
Provide customer support
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
We do not use your data to make automated decisions that significantly affect you.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity – to process and deliver your orders
Legitimate interests – to operate and improve our business
Legal obligations – to comply with applicable laws
Consent – where required (e.g. marketing communications)
6. Marketing Communications
If you opt in, we may send you:
Product updates
Service information
Relevant communications
You can unsubscribe at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
We do not send unsolicited marketing.
7. Data Sharing
We only share your data where necessary, including with:
Payment processors (e.g. Stripe, Shopify Payments)
Shipping providers
Website hosting and analytics services
Professional advisers (legal/accounting)
All third parties are required to handle your data securely and lawfully.
We do not sell your personal data.
8. International Transfers
Where data is transferred outside the UK:
We ensure appropriate safeguards are in place
This may include standard contractual clauses or equivalent protections
9. Data Retention
We retain your data only as long as necessary:
Order data → for legal/accounting requirements
Communications → for customer service and records
Marketing data → until you withdraw consent
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at:
11. Cookies
We use cookies to:
Improve website functionality
Analyse usage
Support security and performance
You can manage cookie preferences through your browser settings.
12. Data Security
We take appropriate technical and organisational measures to protect your data, including:
Secure servers
Encrypted transactions
Restricted access controls
However, no system is completely secure, and we cannot guarantee absolute security.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices, and you should review their policies separately.
14. Children’s Data
Our services are not intended for individuals under 18.
We do not knowingly collect data from children.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
16. Complaints
If you have concerns about how we handle your data, you can contact us directly.
You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
https://ico.org.uk